Privacy policy
Last updated: 27/06/2025
This Privacy Policy explains how StayUpp B.V. (“UPP”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit stayupp.fi (the “Site”), make a purchase, or otherwise engage with us (collectively, the “Services”). By using our Services, you agree to the practices outlined below.
If you do not agree with this policy, we kindly ask that you refrain from using our Services.
This Privacy Policy explains how StayUpp B.V. (“UPP”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit stayupp.fi (the “Site”), make a purchase, or otherwise engage with us (collectively, the “Services”). By using our Services, you agree to the practices outlined below.
If you do not agree with this policy, we kindly ask that you refrain from using our Services.
Updates to This Policy
We may update this Privacy Policy from time to time. If we make changes, we’ll update the “Last updated” date above and, where required by law, notify you.
What We Collect
Personal Information You Provide
When you interact with UPP, we may collect:
When you interact with UPP, we may collect:
- Contact details: name, email, shipping/billing address, phone number
- Order details: items purchased, delivery and payment info
- Account info: usernames, passwords (securely stored)
- Support messages: any messages or feedback you send us
Some features may require you to share personal details. Without them, some functionality may not work.
Info We Collect Automatically
We collect data about how you use our site, including:
Info We Collect Automatically
We collect data about how you use our site, including:
- IP address
- Browser/device info
- Site usage and page views
- Shopping behaviors (e.g. cart activity)
We use cookies and similar tools to enable this. You can manage cookie settings in your browser, but disabling them may impact your experience.
Info from Third Parties
We may also receive information from:
Info from Third Parties
We may also receive information from:
- Shopify (our ecommerce platform)
- Payment providers (to process your order)
- Marketing and advertising platforms
These third parties operate under their own privacy policies. See Shopify’s full cookie policy here.
How We Use Your Info
We use your personal information to:
- Fulfill your orders and manage your account
- Send you updates about your purchases
- Provide customer support
- Run promotions and advertising
- Prevent fraud and enhance security
- Improve the shopping experience
If you contact us with a problem, we use your info to help you faster and more effectively.
Sharing Your Info
We may share your data:
- With vendors (like shipping providers, email platforms, and payment processors)
- With Shopify to power our online store
- With marketing partners, in line with relevant privacy laws
- If required by law or legal proceedings
- In the case of a business sale or restructuring
We do not sell or “share” sensitive personal data, nor do we collect data from individuals under 16.
User-Generated Content
If you leave a product review or comment publicly, that content will be visible to others. Please don’t include sensitive information in public reviews.
External Links
Our Site may contain links to other websites. We are not responsible for the privacy or content practices of those sites. Always read third-party privacy policies before sharing your info.
Your Privacy Rights
Depending on where you live (e.g., EU, UK, California), you may have the right to:
- Access your personal data
- Correct inaccurate info
- Delete your data
- Request a copy of your data (portability)tietojesi siirrettävässä muodossa (portabiliteetti)
To exercise any of these rights, please contact us at info@stayupp.fi. We may need to verify your identity before processing your request.
International Users
We may process your personal data in the Netherlands, US, or other countries where our service providers are based. If your data is transferred outside of Europe, we will use appropriate legal safeguards such as Standard Contractual Clauses.
Data Security & Retention
We use reasonable measures to protect your data, but no system is 100% secure. We retain data only as long as necessary for the purposes outlined in this policy, or as required by law.
Contact Us
If you have questions or requests related to this Privacy Policy, reach out any time: info@stayupp.fi
